BSc (Hons) International Hospitality Management

STO4002
The Business Environment: A Global Perspective 40 credits

This module introduces students to essential understanding and competencies in the dynamic and changing nature of business and the consideration of the future of organisations within the global business environment, including the management of risk and business resilience.

THE4008
Introduction to International Hospitality Operations

This module develops a model understanding of the international hospitality sector in the context of hotel, restaurants and broad ranging hospitality operations. Fostering an understanding of the essential business and sustainable management practices for international hospitality operations, which include food and beverage, front office, accommodation and environmental considerations. It includes engagement with external learning element, such as industry operation in providing a practical perspective to theoretical reading.

THE4009
Global Hospitality Landscape

The module offers an exploration of the dynamic and multifaceted world of international hospitality operations. Through a blend of business frameworks and real-world case studies, examining the diverse cultural, economic, and social factors shaping the global hospitality landscape. The module uses HOTS a Hotel Management simulation experience, allowing students to make business based decisions which covers topics such as market trends, consumer behaviour, sustainable practices, and the impact of globalization on hospitality operations.

THE4011
Management and Entrepreneurship in Tourism, Hospitality and Events

This module explores a range of issues relating to the effective development of regional, national and/or international organisations and ventures in the tourism, hospitality, and event industries. Students will recognise how entrepreneurial thinking can drive growth and adaptability and will develop the necessary entrepreneurial skills to identify opportunities for innovation and business development, including opportunity recognition, strategic thinking and creative problem-solving. The module includes a focus on the importance and relevance of social responsibility and resilience strategies and equips students with the theoretical knowledge and practical tools to thrive in dynamic and evolving industries.

THE5011
Service Innovation in the Cruise Industry 20 credits

This module introduces you to the management of passenger services on-board cruise liners, focussing on the provision of quality service, as a component of the cruise product.

THE5018
Digitalisation and the Visitor Experience

This module equips you with the knowledge and skills to understand the transformative role of digital technologies in shaping visitor experiences within tourism and the global hospitality industries. It explores how digitalisation impacts the customer journey, enhances service delivery, and influences destination management. You will gain the knowledge through practical experiences to use digital tools, analyse emerging trends, and develop innovative strategies for creating personalised, seamless visitor and consumer experiences. The module encourages critical thinking about the ethical, social, and operational challenges posed by digital transformation.

THE5019
Service Marketing in Practice

This module will introduce you to key marketing principles and theories, emphasising their practical application. You will learn to develop marketing strategies that respond to industry trends, technological advancements, and changing consumer needs. Additionally, you will develop skills in conducting market research and analysing data to generate actionable insights.

PBS5001C
The Challenge Module: Sustainable Business 20 credits

Through this module you can select from a choice of topics related to the big challenges business and society are facing today. These might be drawn from the UN Sustainable Development Goals or a country’s industrial strategy.

PBS5002C
The Challenge Module: Sustainable Supply Chains for Global Trade 20 credits

In this module, you will be challenged to evaluate the sustainability of the globalised business world. You will assess conflicting viewpoints and present balanced arguments for the environmental, social and economic sustainability of the supply chains that support global trade.

PBS5003C
The Challenge Module: Responsible Entrepreneurship in Action 20 credits

Through this module you can develop an understanding of the big challenges business and society are facing today, in the context of entrepreneurship. These might be drawn from the UN Sustainable Development Goals or a country’s industrial strategy and will be informed by established business theories. You will develop and reflect on a business idea which has sustainability at its core.