- Room 334, Cookworthy Building, Drake Circus, Plymouth, PL4 8AA
- +44 1752 585684
- richard.parkman@plymouth.ac.uk
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Profiles
Dr Richard Parkman
Associate Head of School - International
Plymouth Business School (Faculty of Arts, Humanities and Business)
- Organisational leadership
- Team development
- Events management
- Cruise ship global operations
- Cruise ship industry
- Cruise ship employee working conditions
Email publicrelations@plymouth.ac.uk to enquire.
Biography
Biography
Associate Professor in Transnational Education and Management
Qualifications
Professional membership
Fellow Institute of Hospitality (FIH)
Roles on external bodies
External Reviewer - Commission for Academic Accreditations (CAA), Ministry of Education, United Arab Emirates.
Teaching
Teaching
Teaching interests
My teaching interests are as follows:
Staff serving as external examiners
Currently External Examiner for
London Metropolitan University - E-Soft Metro Campus, Sri Lanka
Research
Research
Research interests
Organisational behaviours for the cruise industry
The role of emotion control for service industry employees
Other research
Ph.D.
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
Publications
Publications
Gibson, P. and Parkman, R. (2019), Cruise Operations Management: A hospitality perspective (3rdEd.). London: Routledge
Ph.D.
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
Parkman, R., (2009) Cost of Quality in Event Management, EuroCHRIE Helsinki.
Butts, S and Parkman R., (2009) Motivational interviewing: A new approach to personal development planning. 4th International Scientific Conference Rhodes Greece.
Parkman. R., (2011) Follow the leader – Cruise Ship Hotel Managers in action, 4th International Cruise conference Leeuwarden Holland.
Parkman. R., (2019), The Policy Landscape for Transnational Education – The benefits and challenges for TNE faced by UK HEIs University of Plymouth case study. HKU SPACE International Conference, Hong Kong.
Parkman. R., (2019) aMAZEing people! The Complex Circumstances Impacting a Cruise Ship Workers Behaviours On-board. Global Cruise Summit Manila
Personal
Personal
Reports & invited lectures
Cruise Connect Global Summit 2019 Manila, Philippines
'Complex Circumstances Impacting the Behavioural Performance of Cruise Workers'
Additional information
I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.