Richard is an experienced IT leader with 30 years in the industry delivering technical, strategic and service management excellence.

Richard has worked within the private sector, higher education, local government and national institutions, leading teams and projects to drive efficiency, innovation and digital transformation. His expertise spans strategy, planning, governance, IT service management and technical infrastructure, with a strong focus on quality, continual service improvement, capability maturity, process optimisiation, risk, compliance, and audit. He successfully leads technical teams through complex projects, ensuring robust, scalable, and future-proofed outcomes.

He is passionate about AI and digital technologies, helping organisations to modernise their IT landscapes, aligning technology with business goals. His leadership approach is to 'set direction and align people', underpinned by collaboration, developing people, innovation and diving measurable improvements in service delivery.