Actions:
Using Attend Anywhere, the patient was able to use a mobile device – this proved helpful as it was hand-held and could be manoeuvred easily to show different body areas.
The challenges came when doing larger movements such as sit-to-stand and walking – the patient needed to find a good place to position the phone and we needed to adjust a couple of times to get a good view.
A cameraperson such as a spouse would have made this easier.
Outcome:
There was a good outcome in terms of a thorough eyes-on assessment compared to over the phone.
The patient felt reassured that someone had “looked at my knee”, which we hear a lot coming out of lockdown and seeing people face-to-face.
Being physically looked at seems to be important to many, so in this case during lockdown and having no face-to-face consultations it was the best option we could offer at the time.