It was important that the video was able to demonstrate how straightforward and accessible the bot is as a feature, whilst ensuring the content is engaging and accessible. One highlighted feature within the video was the mobile phone, demonstrating that the chatbot is portable and readily available at all times on the University of Plymouth app. As an important tool for the modern student, Alex felt it was important to highlight the usage of the mobile phone as part of the chatbot’s appeal.
“I wanted to see what students could get from it because at my age I don’t really use AI bots, I’m more likely to pick up the phone and speak to someone. Alex came up with good ideas, we were really open with what we wanted him to do.” – Mark Beresford, Student Engagement and Careers Operations Manager.
What did the project achieve?
The project was hugely successful for both Alex and the careers service team. As a passionate creative, working on the video gave Alex a platform to apply his artistic skills to a professional project which he can use to expand his portfolio.
The experience has also enabled him to build key skills, such as working to a brief and communicating with project leads. Alex has now been able to apply this experience to further projects with his work having been selected for display on Cornwall Street as part of the IGNITE Festival of Creativity.
Knowledge Exchange projects like these provide students, such as Alex, the opportunity to apply skills learned through their degrees into a professional environment and are a fantastic method of supporting students’ holistic development whilst at university.