The Primary Care Conference was a regional event supporting patients, practitioners, localities and system leaders. It looked at the overarching theme that across the UK many general practices and other community-based teams are struggling to maintain the workforce required to deliver basic routine care. It addressed the fact that in the meantime, government policy is promoting a central role for primary care in ‘new models of care’, which addresses the needs of older people with frailty and others with complex needs. The conference acknowledged that these models require clinicians to work together differently, while continuing to provide compassionate care. It explored the need for experienced practitioners to become involved in this exciting challenge, and the requirement to ensure capacity for routine appointments. The conference looked at the concept of looking after current workers, whilst developing an additional flexible workforce.
The two day conference in November 2017 provided a space which brought patients, practitioners, managers, educators and researchers together. It made progress on developing new models of community and primary care, through sharing local and international evidence about what works. The conference focused on two core and intertwined elements: the primary care workforce and person-centred coordinated care (P3C).